Privacy Policy

Introduction

Welcome to https://jacksonville-fl-injury-clinic.alertblitz.com (referred to as “Jacksonville FL Injury Clinic,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://jacksonville-fl-injury-clinic.alertblitz.com.
Any mobile applications or services associated with our brand.
Online forms, surveys, and interactions on our platforms.
Email, text message, or phone communications initiated by us.

Please note that this policy does not extend to third-party websites, apps, or services linked from our platform. These external entities have their own privacy policies, which we encourage you to review for a complete understanding of their data handling practices.

Processing Activities

This Privacy Policy outlines our procedures when:

You register an account on our platforms and use them as an authorized user.
You visit our websites and engage with content or services offered.
You choose to receive marketing communications, such as newsletters, emails, phone calls, or SMS messages from us.

Personal Data Collection

We collect various categories of personal data to provide and improve our services. Here’s a detailed breakdown:

Account Information: This includes user names, email addresses, and passwords used to access your account.
Payment Information: We process details related to your payment methods, such as credit/debit card numbers, expiration dates, and billing addresses, for secure transactions.
Financial Information: We may collect data about your financial status or history if relevant for offering our services or conducting business.
Purchase Information: Details about products or services you’ve purchased from us, including quantities and transaction dates.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs.
Location Data: Information about your geographical location when you interact with our applications or websites.
Feedback: Any comments, suggestions, or reviews you provide to enhance our services.
Social Media Information: Data from social media platforms when users choose to connect their accounts for streamlined access.
Product Information: Details about the products or services that interest or purchase from us.

We gather this data through multiple sources, including:

Direct input from you during account creation or transactions.
Automated systems and tracking technologies within our applications.
Interactions with our customer support teams.
Third-party service providers who assist in data processing (subject to their respective privacy policies).

Cookies

We employ cookies and similar technologies to enhance user experience and gather analytics on our websites:

Strictly Necessary: These cookies enable core functionalities, such as allowing you to log in and access secure areas of our sites.
Preference: They remember your preferences, language settings, and other customization choices.
Analytics: Used to collect information about how visitors use our sites, including page views, unique visitors, and referral sources.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their level of data collection.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected, which may include:

Fulfilling transactions or providing requested services.
Complying with legal obligations and maintaining proper business records.
Enhancing, improving, or researching our products and services.
Allowing users to access their account history.

Once the data is no longer required for these purposes, we delete or anonymize it to prevent direct identification.

Security Measures

We prioritize the security of your personal data by implementing robust technical and organizational safeguards:

Encryption of sensitive data during transmission and storage.
Access controls and monitoring to restrict unauthorized access to data.
Regular security assessments and updates to protect against emerging threats.
Training for our employees on privacy best practices and data protection protocols.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we become aware that a child has provided us with such information, we will take steps to delete it and terminate any associated accounts.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to and receive copies of the personal data we hold about you.
Rectification: Requesting corrections or amendments to inaccurate or incomplete personal information.
Erasure (Right to be Forgotten): Asking us to delete your personal data from our systems, subject to legal exceptions.
Restriction: Limiting our processing of your data under certain circumstances.
Portability: Receiving a copy of your personal data in a structured format for use with another controller.
Objection: Opposing the processing of your data for specific or all purposes.
Non-Discrimination: The right to be free from discriminatory decisions based on personal data.
Complaints and Appeals: Filing formal complaints with relevant supervisory authorities and seeking remedies if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Privacy Team using the details provided below. We will respond to your request promptly and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of significant changes through email or by posting a prominent notice on our website.

Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us:

Email: [email protected]
Mailing Address: Jacksonville FL Injury Clinic, Privacy Team, [Your Address], [City, State, ZIP Code]

We value your trust in our commitment to protect your privacy and data security.